Troubleshooting
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Question 1 of 8
1. Question
Event Management Capabilities
- Immature – No Processes
- Partial – Adhoc, Not formalized
- Risk-Informed – Management approved processes
- Repeatable – Organization-wide policy
- Adaptive – Continuous Improvements
What is your Current State?
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Question 2 of 8
2. Question
What is your Target State?
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Question 3 of 8
3. Question
Infrastructure troubleshooting
- Immature – No Processes
- Partial – Adhoc, Not formalized
- Risk-Informed – Management approved processes
- Repeatable – Organization-wide policy
- Adaptive – Continuous Improvements
What is your Current State?
-
Question 4 of 8
4. Question
What is your Target State?
-
Question 5 of 8
5. Question
Service Insight Capabilities
- Immature – No Processes
- Partial – Adhoc, Not formalized
- Risk-Informed – Management approved processes
- Repeatable – Organization-wide policy
- Adaptive – Continuous Improvements
What is your Current State?
-
Question 6 of 8
6. Question
What is your Target State?
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Question 7 of 8
7. Question
Virtualization Troubleshooting
- Immature – No Processes
- Partial – Adhoc, Not formalized
- Risk-Informed – Management approved processes
- Repeatable – Organization-wide policy
- Adaptive – Continuous Improvements
What is your Current State?
-
Question 8 of 8
8. Question
What is your Target State?